PK
Pinkie K

1 reviews | Active since Nov 2022

25 Apr 2024, 06:13

THIEVING FROM AM ELDERLY THROUGH AN ILLICIT SALE ATTEMPTING TO DEBIT BANK ACCOUNT *******LY

I'm giving them a zero rating. They've been THIEVING from my Mother's FNB account with unauthorized ******* deduction attempts whilst their contract with decoder was returned/reversed.

1) Illicit selling tactics to an adult without explaining in great detail how their gadget works. 2) Made to pay R350 into their ABSA account before this contract can be reversed and courier sent to collect the unwanted gadget. 3) After 1st attempt of deducting from Mom's bank account, I queried how can this be when there is no longer a standing contract and I was advised they haven't "processed" or accounted for the returned package........ YET, it was possible when they had my Mom take the contract and DELIVERED THE NEXT DAY!!!

On air TV you had better fix themselves and close that contract, refund my Mom's R131-00 deducted by her bank for their attempts to *******ly debit her account for a non-existent contract.

This is called THIEVING FROM THE ELDERLY.

0
Replies (3)
PK
Pinkie K's update25 Apr 2024, 06:19
Reviewer Update
They must refund all these R131-00 fees the bank has been charging her for their failed debit attempts at taking monthly non-existent subscription!!!
PK
Pinkie K's update25 Apr 2024, 15:04
Reviewer Update
It's gets worse, earlier today she received this sms about the very non-existent contract:

""Your OnAir account is overdue. Kindly settle your amount to AVOID a negative listing on your credit profile. Pay via Banking Details: ABSA Acc Number ***; Branch 632005 or click on the SnapScan Link?https://pos.snapscan.io/qr/NU6SedP0""

What The***#*#*#¢¥€
OnAir TV
OnAir TV's reply26 Apr 2024, 09:15
Official
Good Day Pinkie

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team