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Robyn W

1 reviews | Active since Feb 2026

26 Feb 2026, 08:43

Theft

I signed up with On Air tv about 2 years ago. When the explore arrived I sent it back immediately and cancelled. They have now after two years deducted an amount of R115 off my bank account. After talking to them on the phone I was told that this was some sort of rescue box which was a free services for the first 24 months. Once again this was two years ago. Now all of a sudden they are entitled to go and make a debuted order on my account with out my knowledge. I am sure once someone has cancelled any contract then everything that came with the contact be cancelled as well???????

This is theft and I have told them I will not let this go until my money is refunded.

0
Replies (1)
OnAir TV
OnAir TV's reply26 Feb 2026, 12:33
Official
Good Day Robyn 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team