wW
worst W

1 reviews | Active since Oct 2016

16 May 2023, 15:52

The best is to stay away from these guys

With this being my second complain here, the best is to stay away from this company if you want peace. It's been a headache since I started with their account and I have been calling in to get this sorted. If they are not double debiting me or sending me another decoder then it's something else. I have to reverse the 2nd debit each time.

I asked that they collect the remaining balance, which was 4 months at the time (In January) needless to say that this wasn't done but now I am told I am still remaining with 3 months on my account and listed as I missed a payment. I have had it really with this company.

0
Replies (1)
OnAir TV
OnAir TV's reply17 May 2023, 08:23
Official
Good Day Wiseman, 

Thank you for reaching out to us, we are sorry about this, we will escalate to our Customer Care Team who will be in touch with you soonest to resolve and close your query. 

Kind Regards, 
OnAir TV Team