Terrible service

I find that hard to believe. I have no miss calls

I am currently in the phone 10:59 holding no one has answered - just listening to your pathetic voice prompts

Good Day

I have been on the phone twice this morning trying to get through to you with no luck!

Not surprised

I have called numerous times trying to have a debit order cancelled - I called on the 22 January and was assured the debit order has been cancelled. I received an sms on the same day that it will be cancelled and to my surprise you have debited my account on the 4th of February

This matter needs to be resolved asap!!

I called in 2023 to cancel the same debit order it was actioned but for whatever reason we have started debiting again!!

I have been patient and feel I am being taken for a ride now. I have never asked for a refund, i just want to cancel the debit order. I now DEMAND that my records be checked - call recordings to see when i have initially asked for the cancellation and I WANT all that money to be refunded back into the same account Onair TV feels they have a right to

Disappointed in the lack of feedback and urgency

Magdeline

I have written a email to billing team because my calls are not being answered

I do not have a miss call from you!!!!