MV
Martin V

1 reviews | Active since Jul 2017

20 Jan 2024, 20:05

Terrible Service

I have send back my order and even paid for it Onair confirmed they will reverse the transaction and Rectify my credit score. Ingrid promised to follow this up I must just give them 15 days. 3 Months later nothing has happened

What else can we do with this *********** company

0
Replies (5)
OnAir TV
OnAir TV's reply22 Jan 2024, 09:10
Official
Hi Martin

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

MV
Martin V's update26 Jan 2024, 10:19
Reviewer Update
When can I expect the call
OnAir TV
OnAir TV's reply27 Jan 2024, 09:38
Official
We will be in contact soonest.

MV
Martin V's update17 Feb 2024, 21:04
Reviewer Update
Hi there (Experain) I have dispute this with On air but getting no joy. Please rectify my Credit report accordingly asap I need to clear this as a matter of urgency. Please reset payment history Will send more correspondence from hello peter as there word and response is not existing. They know how to lie. I have also taken it up with you before without any joy. Please advise when will be rectified.
OnAir TV
OnAir TV's reply10 Jun 2025, 16:56
Official
Good Day 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team