Terrible Service

On the 25th June I received a call from Onair TV about their offer to upgrade my PVR to their deal which included the Explora, I decided an upgrade is a good idea. I received the package on the 2nd July and on 6th July I got an SMS telling me that an installer has been allocated and will contact me within 24 hours, nobody contacted me. On the 14th July Onair TV phoned me to update my info, I told the lady on the line that nobody has contacted me yet, she assured me somebody will get hold of me to assist. She also told me that she will send an SMS and an email to confirm our conversation. Today I phoned their call center, they have to be the most unhelpful company I have ever dealt with. My contents of the package is untouched, the box was opened to check the contents. <br> <br> Onair TV can come and collect this package and sell it to some other unsuspecting fool as I am no longer interested in false promises. I'll rather go the DSTV route and know whom I am dealing with.