MK
Mpho K
1 reviews | Active since Dec 2019
08 Nov 2024, 14:09
Terrible experience ever
Bought Dstv decoder explora in august till to date not active it’s November now. So Onair Tv delivered a wrong decoder that’s registered under someone else name been calling since I can’t be assisted.
What they do is deducting money from my account. I won’t recommend it to anyone.
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
08 Nov 2024, 15:33Good Day Mpho
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply08 Nov 2024, 15:33
Official
Good Day Mpho
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
MK
Mpho K's updateReviewer Update
08 Nov 2024, 16:00I’ve been hearing that for 3 months now, I’ve got escalation references to support my statement. Onair TV doesn’t care about their clients
MK
Mpho K's update08 Nov 2024, 16:00
Reviewer Update
I’ve been hearing that for 3 months now, I’ve got escalation references to support my statement. Onair TV doesn’t care about their clients
OnAir TV's replyOfficial
08 Nov 2024, 16:56Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.
OnAir TV's reply08 Nov 2024, 16:56
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.