SR
Steve R
1 reviews | Active since Nov 2025
14 Nov 2025, 09:07
Terrible customer interaction
If I could give less than 1 star, I would. Got a call from what I can only assume is their sales department, I could barely hear the person on the other side, the mic cut out at times making it very hard to follow the conversation. After some time, I managed to get a general idea of what was going on. They were going to give me a TV box thing and then I'd have to pay them for 2 years. At no point, prior or on the line, did I ever indicate that I was interested, nor did I even have an idea where they even got my number from. I asked a simple question regarding the process and then they just hung up, while I was busy asking.
Terribly rude, terrible quality - borderline violating POPIA
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Replies (1)OnAir TV's replyOfficial
14 Nov 2025, 09:13Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
OnAir TV's reply14 Nov 2025, 09:13
Official
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
