SR
Steve R

1 reviews | Active since Nov 2025

14 Nov 2025, 09:07

Terrible customer interaction

If I could give less than 1 star, I would. Got a call from what I can only assume is their sales department, I could barely hear the person on the other side, the mic cut out at times making it very hard to follow the conversation. After some time, I managed to get a general idea of what was going on. They were going to give me a TV box thing and then I'd have to pay them for 2 years. At no point, prior or on the line, did I ever indicate that I was interested, nor did I even have an idea where they even got my number from. I asked a simple question regarding the process and then they just hung up, while I was busy asking.

Terribly rude, terrible quality - borderline violating POPIA

0
Replies (1)
OnAir TV
OnAir TV's reply14 Nov 2025, 09:13
Official
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team