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Segran N
1 reviews | Active since Mar 2013
11 Oct 2023, 09:34
Switch off On Air
I was impressed with the presentation by the Telesales consultant and was promised the new decoder would be a great idea. I received the device and found it to be a dud. Most of what was promised turned out to be false. I had to make numerous calls to get the contract cancelled and the decoder collected. I then had to make more calls to confirm Cancellation. The contract Cancellation still hasn't been confirmed. I have advised legal counsel to take it further. Please don't let them fool you. They are a ****
Helpful (0)
Replies (3)0
Replies (3)OnAir TV's replyOfficial
11 Oct 2023, 09:39Hi Segran
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply11 Oct 2023, 09:39
Official
Hi Segran
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
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Segran N's updateReviewer Update
11 Oct 2023, 10:43I have been waiting for the call to confirm Cancellation of the contract and debit orders for almost a month. Your idea of speedy is slightly different from mine?
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Segran N's update11 Oct 2023, 10:43
Reviewer Update
I have been waiting for the call to confirm Cancellation of the contract and debit orders for almost a month. Your idea of speedy is slightly different from mine?
OnAir TV's replyOfficial
18 Oct 2023, 09:03Hi Segran
The matter has now been to attended with your request.
Thanking you in advance.
Kind Regards,
OnAir TV Team
The matter has now been to attended with your request.
Thanking you in advance.
Kind Regards,
OnAir TV Team
OnAir TV's reply18 Oct 2023, 09:03
Official
Hi Segran
The matter has now been to attended with your request.
Thanking you in advance.
Kind Regards,
OnAir TV Team
The matter has now been to attended with your request.
Thanking you in advance.
Kind Regards,
OnAir TV Team
