DL
DIKOTSI L
1 reviews | Active since Nov 2018
26 May 2021, 09:28
Stop Billing My Account due to contract expired [2019/01 and should lapse on 2021/02]
Please close my account and update the profile on TransUnion. My contract with you ended END OF FEB [2019/01 and should lapse on 2021/02]. Please close the account and stop the billing as you continued billing me R119.00 for month of ( March, April and May 2021) while my contract already lapsed.
reverse what's due to me as soon as possible and stop debiting my account the amount of R119 * 3 = R 357
Account Number: OA*** Date Opened : 16 Jan 2019 You have not been updating my account at TransUnion since June 2020 to May 2021.
Helpful (0)
Replies (1)0
Replies (1)OnAir TV's replyOfficial
27 May 2021, 13:45Good Day dear customer,
Thank you for contacting us!
We apologize for any inconvenience caused.
We have escalated your query to the billing department and they will be in touch with you shortly.
Kind Regards,
On Air TV
Thank you for contacting us!
We apologize for any inconvenience caused.
We have escalated your query to the billing department and they will be in touch with you shortly.
Kind Regards,
On Air TV
OnAir TV's reply27 May 2021, 13:45
Official
Good Day dear customer,
Thank you for contacting us!
We apologize for any inconvenience caused.
We have escalated your query to the billing department and they will be in touch with you shortly.
Kind Regards,
On Air TV
Thank you for contacting us!
We apologize for any inconvenience caused.
We have escalated your query to the billing department and they will be in touch with you shortly.
Kind Regards,
On Air TV
