*****sters Beware

A bunch of *****s who are refusing to cancel the agreement during the cooling off period even after sending them several emails to cancel the order. They went as far as sending the decoder even after I communicated with them. They don't respond to Whatsapps, their number is also not working. They just keep sending emails that my issue has been resolved when they have not. They have even initiated a debit order mandate on my account after sending them countless emails