DL
Dave L
1 reviews | Active since May 2021
27 May 2021, 10:58
Shocking service
I had a 24 month contract with on air for two explorer decoders. They phoned me asking me if I would like to upgrade as the contract is coming to an end. They are still billing me and all their contact numbers are obselete. Shocking service. How do I get hold of them to get my refund?
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OnAir TV's replyOfficial
27 May 2021, 14:48Good day dear customer,
Thank you for contacting us!
We profusely apologize for any inconvenience caused.
Your query has been escalated to the billing department and they will be in contact with you shortly.
Kind Regards,
OnAir TV
Thank you for contacting us!
We profusely apologize for any inconvenience caused.
Your query has been escalated to the billing department and they will be in contact with you shortly.
Kind Regards,
OnAir TV
OnAir TV's reply27 May 2021, 14:48
Official
Good day dear customer,
Thank you for contacting us!
We profusely apologize for any inconvenience caused.
Your query has been escalated to the billing department and they will be in contact with you shortly.
Kind Regards,
OnAir TV
Thank you for contacting us!
We profusely apologize for any inconvenience caused.
Your query has been escalated to the billing department and they will be in contact with you shortly.
Kind Regards,
OnAir TV