SHOCKING SERVICE

<p>Received a call 28/4/2017 promoting 2 explorers at R99-00 pm firstly stating they from dstv ! And promoting new decoders </p> <p>received decoders 3 weeks later one was new other was refurbished stock needless to say it does not work , technical guy from dstv told me it wouldn't as they all don't work .. </p> <p>so called dstv 18/5 and no joy machine does not work - called on air tv which I got from dstv as they outsource to them on the 25/5 to follow up on another decoder and a new decoder as they listened to my recoding and no one said it would be a refurbished device.</p> <p>they told me courier would call me and we now on the 5 June 2017 and no joy ! Have called 25/5, 30/5 , 2/6 and now again 5/6 - and they keep telling me same story and that they will call me within 48 hours and no joy .</p> <p>Was told I cannot escalate complaint to anyone and person that ansewers just seriously don't care -</p> <p>Called dstv to complain - no one can guide me in right direction.</p> <p>In all my existence this is the worst service I have received from any company ,completely shocking !! Client service is non existant - Think my next step would need to be Carte Blanche - very unhappy !!! </p>