***** sales by on-air.

In 2020 we were contacted by an on-air sales agent who said she was working for multichoice. She informed us that our dstv decor will no longer work so we therefore needed to upgrade to dstv explora for a monthly fee of R179 over a period of 24 months,this was the only term and condition highlighted. It's now 2023 and we're still being debited and can't seem to get hold of them, none of their customers lines are going through. This situation is really frustrating and costly as they keep threatening us and it's ruining our credit score.