****s, rude and selling *******

Worst customer care service ever!! This company called my pensioner mom to sell her a decoder. My mom agreed since they said it's cheaper than her current dstv as it was a pensioners package. They sold it to her under the pretence they're dstv, to her understanding it would replace our existing package, it's only when she got the double debit that my mom realized that she's was duped. now she has to pay both the existing DSTV package and Onair. Why would we want to pay for just a decoder??? Upon requesting cancelation shes are told we are liable to pay for the contract. When we ask for the recording of the sales call we are given the run around. Sales people sold her lies and they know it that's why they don't want to give the recording.