LM
Lesego M
1 reviews | Active since Jan 2022
23 Feb 2024, 10:27
****s!!!
I'm not even supposed to give a star!! OnAir TV's consultants are full of lies. I paid off my decoder in December 2023. And they deducted money from my account in January and said I must wait 7-14 days for my refund. I've been waiting and sending emails with no response!
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
23 Feb 2024, 11:08Hi Lesego
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply23 Feb 2024, 11:08
Official
Hi Lesego
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
LM
Lesego M's updateReviewer Update
23 Feb 2024, 11:11Nooo you're always escalating and NEVER Resolving the issue at hand!!! This is tiring. I want absolutely nothing to do with OnAir TV at this point. And then come month end, I'll be debited again! Then I must go through this whole process AGAIN
LM
Lesego M's update23 Feb 2024, 11:11
Reviewer Update
Nooo you're always escalating and NEVER Resolving the issue at hand!!! This is tiring. I want absolutely nothing to do with OnAir TV at this point. And then come month end, I'll be debited again! Then I must go through this whole process AGAIN
OnAir TV's replyOfficial
23 Feb 2024, 11:42Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.
OnAir TV's reply23 Feb 2024, 11:42
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.