******* / Bad Service / Disgusting !!

I was called by a sales person from Onair TV who had all of my details and said that I should upgrade to the Explora as my PVR will stop working at some point in time. The fact of the matter was I thought it was Multichoice who was calling me as I have never given permission for a 3rd party to have my details and contact me. Never the less, the explora was delivered and I was told that it would cost R 149 per month for 2 years. I subsequently found out that Multichoice were offering the explora for R 1999 cash or R 70 per month for 2 years and if you went with their option you would forgo the annual increase. I then tried to request a settlement figure to see if it was cheaper to go that route. After days of phone calls and e-mails I finally got a settlement figure which was R 171 less the total value of the contact which was ridiculous. I have tried to get hold of their call centre, the response is always the same. We will get back to you. Spoke to Annie who was very rude. I then called their head office in KZN and they said they would get back to me. I am still waiting !! This has been by far the most frustrating company I have ever had the pleasure of working with. !!