GD
Gerrit D

1 reviews | Active since Mar 2017

24 Mar 2017, 10:23

Really Bad Service

<p>Got the OnAir Service in December. The decoder was couriered and delivered and the contract stated that an installer will contact us within 48 hours to install.</p> <p> </p> <p>To date, 4 months later, nobody has contacted us.</p> <p> </p> <p>On further enquiry I was asked by OnAir to contact the installer myself. I did this and nobody answered. I was then assigned another installer. Again no response. Called this installer and they mentioned that they will get back to me. Nothing to date.</p> <p> </p> <p>Every time I call OnAir, they state that they will get back to me. They never do.</p> <p> </p> <p>I've asked to cancel, to reassign an installer everything, but no response.</p> <p> </p> <p>This is the worst service I've ever had from a company.</p> <p> </p> <p>Not to be recommended.</p>

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Replies (1)
OnAir TV
OnAir TV's reply24 Mar 2017, 10:26
Official

Good Day

We do apologize for the inconvenience caused to you.

Please be advised that you will be contacted and assisted shortly.

Kind Regards

The OnAir TV Team