DJ
DEBBIE J

1 reviews | Active since Mar 2014

27 Mar 2024, 09:58

Poor Service with no assistance

Good day, On Air TV is simply refusing to provide a settlement figure for my account to be paid up. Nobody answers the calls to assist clients. You are constantly routed through an answering prompt, playing annoying music. I even escalated to TL Kiara no response. Extremely poor service

0
Replies (1)
OnAir TV
OnAir TV's reply25 Apr 2024, 09:05
Official
Hi Debbie

Apologies for the delay in our response. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team