Poor service for rural area

<p>On Air has sold us a explora in MAY, since than we where waiting for it to be installed. The reason why it is taking long to be installed is due to the fact that they do not pay the installer when the installation has been done. Now being in the small town of Prieska everyone knows everyone. So we decided that we wil pay for the installation and On Air agreed that they will pay me there client back. once they have received the invoice. It has been a month since I sent the email to ********** with my reff od OA ********** 4-1.</p> <p> </p> <p>When you call to hear what the hold up is they send you to different departments, and I get the feeling that their staff do not want to help at all. They put you on hold till your airtime is done.</p> <p> </p> <p>i spoke to a SHAKISA IF THAT IS HER NAME she said she wil come back now placed me on hold and they phone died while i waited.</p> <p> </p> <p>All I want is the free instalation to be paid back too me.</p>