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Prudence M
1 reviews | Active since Dec 2019
01 Sept 2022, 09:29
Poor service
Last year November took Dstv explora with on air,It was R179 every month.But ever since i got it ive been paying double amount even more.They double debit my account been trying to get hold of them but they're no where to be found.
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Replies (1)
OnAir TV's replyOfficial
01 Sept 2022, 14:17Hi Prudence,
We apologize for any inconvenience or unpleasantness we may have caused.
We will escalate this to the Customer Care and Billing department to investigate these debits that are coming off your account.
Once completed, a friendly Customer Care consultant will be in contact with you.
Kind Regards,
OnAir TV
We apologize for any inconvenience or unpleasantness we may have caused.
We will escalate this to the Customer Care and Billing department to investigate these debits that are coming off your account.
Once completed, a friendly Customer Care consultant will be in contact with you.
Kind Regards,
OnAir TV
OnAir TV's reply01 Sept 2022, 14:17
Official
Hi Prudence,
We apologize for any inconvenience or unpleasantness we may have caused.
We will escalate this to the Customer Care and Billing department to investigate these debits that are coming off your account.
Once completed, a friendly Customer Care consultant will be in contact with you.
Kind Regards,
OnAir TV
We apologize for any inconvenience or unpleasantness we may have caused.
We will escalate this to the Customer Care and Billing department to investigate these debits that are coming off your account.
Once completed, a friendly Customer Care consultant will be in contact with you.
Kind Regards,
OnAir TV