L
Lindelwa
1 reviews | Active since Aug 2022
26 Sept 2023, 14:56
Poor Service
I received a call from them selling a decoder I was interested as the person I spoke to promise that I will only pay for one decoder because I explained to her that I cannot afford two decoders but at the end of the month it was not like that i had to pay for both. I called them to cancel it they send back the person who went to install it that was Katlego but when he collects he came with Ruby driving 1400 Reg no JS37BC GP on the 25th Jan 2023 time 17:54 but today i am receiving calls from attorney that i am owing the 4 thousand and something please help i cant pay for something I don't have
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
27 Sept 2023, 10:09Hi Lindelwa,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
OnAir TV's reply27 Sept 2023, 10:09
Official
Hi Lindelwa,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
L
Lindelwa's updateReviewer Update
09 Oct 2023, 08:27Good Morning On Air
You called promised to solve the problem until today you just send Ruby and Tabang this time to collect a decoder will you also solve of R4695.16 with MBD as you handed me to them let me repeat this I don't owe you a cent speak to your installer as you promised.
I don't like the stress you are putting me up to you do have your decoder why must I suffer like this
You called promised to solve the problem until today you just send Ruby and Tabang this time to collect a decoder will you also solve of R4695.16 with MBD as you handed me to them let me repeat this I don't owe you a cent speak to your installer as you promised.
I don't like the stress you are putting me up to you do have your decoder why must I suffer like this
L
Lindelwa's update09 Oct 2023, 08:27
Reviewer Update
Good Morning On Air
You called promised to solve the problem until today you just send Ruby and Tabang this time to collect a decoder will you also solve of R4695.16 with MBD as you handed me to them let me repeat this I don't owe you a cent speak to your installer as you promised.
I don't like the stress you are putting me up to you do have your decoder why must I suffer like this
You called promised to solve the problem until today you just send Ruby and Tabang this time to collect a decoder will you also solve of R4695.16 with MBD as you handed me to them let me repeat this I don't owe you a cent speak to your installer as you promised.
I don't like the stress you are putting me up to you do have your decoder why must I suffer like this
OnAir TV's replyOfficial
09 Oct 2023, 12:56Hi Lindiwe
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
Kind Regards
OnAir TV Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
Kind Regards
OnAir TV Team
OnAir TV's reply09 Oct 2023, 12:56
Official
Hi Lindiwe
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
Kind Regards
OnAir TV Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
Kind Regards
OnAir TV Team