Poor service

I made a cal to your customers service this morning and what an atrocious experience it was dealing with one of your agents named Denver. He was so unprofessional and very *********** whenever I speak he speaks while I'm speaking and when I had to give him my contacts details I had to repeat myself 4 times. All my call was about to query about a debit date that did go through as agreed on the 5th of each month.