Poor service and *****ulent activity

I received a call from one of the agents who works for OnAir TV and they promised me a new decoder explora with new software I was happy. They requested I accept debit check mandate on my app and I did not but they took my money without my consent and I have charges that are occurring on my bank account....

That's a *****ulent activity. I need them to pay back money and all the charges that I have incurred from June 2025.