Poor Service and not installing bundle

Complaint Ref Number TTD*** refers.<br> <br> I started around 23 Jun 15 with arrangements for this package On Air is providing. I informed them to deliver on 13 Jul 15 when I am back from leave. On 14 Jul I received a sms to confirm that the decoders will be available soon. It was delivered during the week of 20 Jun 15. I then contacted the installer in Wierdapark (EDM). He told me that he cannot help me yet, because he is awaiting payment for previous installations. I phoned him again the next week and the same story. I also phoned EDM today 27 Jul 15, same story.<br> <br> On 23 Jul 15, on Air Phone me to confirm my banking details, etc. They were surprised that the installation was not done and they provided me the details of installer in Pretoria Area. I phone them and the lady confirmed that they can do installation and she will contact me later for arrangements. It is now 27 Jul 15 and nothing has happened.<br> <br> <br> This is poor service at its best. Maybe I must send back the equipment and cancell this deal.