Poor Poor Service.

Terrible Company. These people sold me an Explora Alltra and when i connected and activated the Explora all the explora fetchers they promised me did not work, they said i need to add more money to activate those fetchers. I told them before i toke the explora i don't want anything that will cost more money. i asked them to come and collect the Explora and they told me since i activated it they cannot take it back. I requested for the tape with the agreement i had with them and till to day there is no tape, they sent me an e-mail saying i should pay the cancellation fee and send them POP and i did that but the decoder is still not collected and i am worried end of the month they will deduct money.

I urge all of you reading their comments who have been wronged by them. if they deduct again in your account sue them. i will sue them as well if there is a cent taken from my account at the end of the month. Clearly we need to show this company that customers have rights in South Africa. If we stick together we can stop this from happening to other people.