1 reviews | Active since Jan 2017

16 Jan 2017, 15:02

Poor, disgusting service

<p>This is the most disgusting service you can get. Nobody calls you back no one has a clue what is going on and no one cares. I've ordered two decoders and was asked to wait two months for it to be installed. The guys at the call center have a dont care attitude and if they not offline they don't know what they are talking about. It's taken them 4 weeks to get an installer and till today couldn't get one because the installers doesn't want to do business with On air Tv because they don't want to pay the installers.</p>

0
Replies (3)
OnAir TV
OnAir TV's reply16 Jan 2017, 15:07
Official

Good Day Neil Martheze

Thank you for your enquiry.

Please be advised that you will be contacted shortly.

Kind Regards

The OnAir TV Team

's update19 Jan 2017, 10:42
Reviewer Update

Two days later and still no reply

OnAir TV
OnAir TV's reply20 Jan 2017, 10:40
Official

Good Day Neil Martheze

We do see that your order has been cancelled and collected, due to the delay regarding your installation.

We do apologize for the inconvenience caused to you,

We Trust all is in order.

Kind Regards

The OnAir TV Team