KM
Katlego M

1 reviews | Active since Jun 2020

10 Nov 2021, 09:15

Poor customer service

I paid off the account yet now they don't want to update my itc status I have to kneel on my knees for them to update my itc status

0
Replies (1)
OnAir TV
OnAir TV's reply15 Nov 2021, 11:10
Official
Hi Katlego, 

We are genuinely sorry for the unpleasantness of the situation. 

We have uploaded your details on the Credit Bureau/ITC site to have your details removed. 

Kindly note that Credit Bureaus take 5 to 7 days to remove you details and/or to update once we have loaded. 

Again we apologize. 

Kind Regards, 
OnAir TV