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ncumisa D
1 reviews | Active since Nov 2015
05 Sept 2025, 00:36
Please return my money and cancel my contract as it has ended already.
Onair is a **** who takes other people’s hard earned money… my contract with them ended in July 2025 but even before then they deducted an amount that I didn’t know what was it for on top they deducted my monthly payment. Now my contract ended they still deducted money from my account. I have been wasting money that I don’t have calling them requesting them to cancel because my contract has ended and for them to bring my money back. They didn’t do that instead they are sending me from pillar to post all of them it’s not their responsibility to do refunds.
Helpful (0)
Replies (3)0
Replies (3)OnAir TV's replyOfficial
05 Sept 2025, 15:26Good Day ncumisa
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply05 Sept 2025, 15:26
Official
Good Day ncumisa
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
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ncumisa D's updateReviewer Update
29 Sept 2025, 16:59Will you please stop *****ing my money in my account… my contract ended with you guys but you won’t stop debiting my account I want my money back ASAP.
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ncumisa D's update29 Sept 2025, 16:59
Reviewer Update
Will you please stop *****ing my money in my account… my contract ended with you guys but you won’t stop debiting my account I want my money back ASAP.
OnAir TV's replyOfficial
13 Nov 2025, 10:19Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply13 Nov 2025, 10:19
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
