JM
Johan M

1 reviews | Active since Sept 2010

02 Mar 2017, 09:46

Please be carefull of doing business with them

<p>On Air TV phoned to sell me a DSTV wifi connector for R29.00 per month. i then started getting sms's for subscriptions services that I did not want. When they debited my account end January it was for R129.00 and this was not what they sold to me. I cancelled all the subscriptions that they signed me up for and then received a sms from them that the "entertainment bundle" has been cancelled but still debited my account for R129 at end February. Please don't do business with them!!!!!!!!!! </p>

0
Replies (6)
OnAir TV
OnAir TV's reply02 Mar 2017, 09:51
Official

Good Day

We do apologize for the inconvenience caused to you, Kindly note you will be contacted and assisted shortly .

Kind Regards

The OnAir TV Team

OnAir TV
OnAir TV's reply02 Mar 2017, 09:52
Official

Hi Johan

Thank you for your enquiry, an Escalation Agent will be in contact shortly.

Kind Regards

On Air TV Team

JM
Johan M's update03 Mar 2017, 10:44
Reviewer Update

How short or long is shortly?????????????? Still waiting!!!!!!!!!!!!!

OnAir TV
OnAir TV's reply03 Mar 2017, 11:57
Official

Good Day Johan

Please be advised that you have been contacted and your query is being dealt with.

Once feedback is received, you will be assisted in having your query resolved.

Kind Regards

The OnAir TV Team

JM
Johan M's update20 Mar 2017, 18:28
Reviewer Update

Payment received thanks.

OnAir TV
OnAir TV's reply20 Mar 2017, 18:35
Official

Good Day Johan

Thank you for your patience in having us solve your query.

We trust all is in order and you happy with the resolution.

Kind Regards

The OnAir TV Team