NM
Naadhirah M
1 reviews | Active since Nov 2021
02 Dec 2022, 08:37
Pathetic *********** service
ONCE AGAIN BILLED BY THIS DAMN *********** COMPANY WHEN I CANCELED MY ACCOUNT WITH THEM IN AUGUST!!!! STILL HAVEN'T BEEN REIMBURSED EITHER! CONTACTING THEM IS ALSO A FREAKING NIGHTMARE! HOW MANY TIMES MUST A PERSON CALL AND COMPLAIN?? DO YOUR DAMN JOB
Helpful (0)
Replies (7)0
Replies (7)
OnAir TV's replyOfficial
02 Dec 2022, 08:43Good Day Naadirah, we are sorry to hear that you have been billed again, our Customer Care Team will contact you asap.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
OnAir TV's reply02 Dec 2022, 08:43
Official
Good Day Naadirah, we are sorry to hear that you have been billed again, our Customer Care Team will contact you asap.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
NM
Naadhirah M's updateReviewer Update
02 Dec 2022, 08:56I'm so sick and tired of your company's apologies! How about you do your damn job. Money does not grow on trees! I want my money back! The company is ***********
NM
Naadhirah M's update02 Dec 2022, 08:56
Reviewer Update
I'm so sick and tired of your company's apologies! How about you do your damn job. Money does not grow on trees! I want my money back! The company is ***********
OnAir TV's replyOfficial
02 Dec 2022, 09:32Hi Naadhirah, as per our Customer Care Team you hav ebeen contacted and they are assisting you.
Kind Regards,
OnAir TV
Kind Regards,
OnAir TV
OnAir TV's reply02 Dec 2022, 09:32
Official
Hi Naadhirah, as per our Customer Care Team you hav ebeen contacted and they are assisting you.
Kind Regards,
OnAir TV
Kind Regards,
OnAir TV
NM
Naadhirah M's updateReviewer Update
02 Dec 2022, 11:17Well I am still awaiting a call back. I was told I'd be called within an hour and it's been 2 hours already. I haven't received acknowledgement of the email I sent either. This back and forth is utter ******* with your finance department.
NM
Naadhirah M's update02 Dec 2022, 11:17
Reviewer Update
Well I am still awaiting a call back. I was told I'd be called within an hour and it's been 2 hours already. I haven't received acknowledgement of the email I sent either. This back and forth is utter ******* with your finance department.
OnAir TV's replyOfficial
02 Dec 2022, 11:21Hi Naadirah, your message has been relayed to our Customer Care Team, they are experiencing technical issues with their lines, however they will attend to your query soonest.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
OnAir TV's reply02 Dec 2022, 11:21
Official
Hi Naadirah, your message has been relayed to our Customer Care Team, they are experiencing technical issues with their lines, however they will attend to your query soonest.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
NM
Naadhirah M's updateReviewer Update
02 Dec 2022, 11:44How convenient! Excuses! Excuses! How about damn solutions! When will things ever be resolved? If your finance department was professional and competent enough we wouldn't be having this conversation. I want this sorted out Before COB today!
NM
Naadhirah M's update02 Dec 2022, 11:44
Reviewer Update
How convenient! Excuses! Excuses! How about damn solutions! When will things ever be resolved? If your finance department was professional and competent enough we wouldn't be having this conversation. I want this sorted out Before COB today!
OnAir TV's replyOfficial
02 Dec 2022, 11:46Hi Naadhirah, we understand your frustration, please note that our team is on it and will be in touch with you.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
OnAir TV's reply02 Dec 2022, 11:46
Official
Hi Naadhirah, we understand your frustration, please note that our team is on it and will be in touch with you.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team