LR
Lutendo R
1 reviews | Active since Jun 2022
05 Aug 2025, 10:07
Paid up account update
To update my paid up account status at credit bureau is taking the whole year how bad the customer service is.. and no one Is giving me feedback, being ignored when I send emails... I am not looking forward to accept any product with On Air Customer service is very bad..
Helpful (0)
Replies (7)0
Replies (7)
OnAir TV's replyOfficial
05 Aug 2025, 12:17Good Day Lutendo
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply05 Aug 2025, 12:17
Official
Good Day Lutendo
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
LR
Lutendo R's updateReviewer Update
05 Aug 2025, 12:24No service received so far..
LR
Lutendo R's update05 Aug 2025, 12:24
Reviewer Update
No service received so far..
OnAir TV's replyOfficial
05 Aug 2025, 14:17Good Day Lutendo
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply05 Aug 2025, 14:17
Official
Good Day Lutendo
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
LR
Lutendo R's updateReviewer Update
08 Sept 2025, 17:26Even today still no update.. On Air company just *******
LR
Lutendo R's update08 Sept 2025, 17:26
Reviewer Update
Even today still no update.. On Air company just *******
OnAir TV's replyOfficial
09 Sept 2025, 14:19Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
OnAir TV's reply09 Sept 2025, 14:19
Official
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
LR
Lutendo R's updateReviewer Update
21 Oct 2025, 14:34This shows that On air TV not prepared to update I'm taking another step now
LR
Lutendo R's update21 Oct 2025, 14:34
Reviewer Update
This shows that On air TV not prepared to update I'm taking another step now
OnAir TV's replyOfficial
13 Nov 2025, 10:19Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply13 Nov 2025, 10:19
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.