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Delisile M

1 reviews | Active since Jan 2019

29 Jan 2019, 12:22

OnAirTv Reff OA-***1-1

Good day

I'm so disappointed onairtv doesnt have any confidentiality on my profile , I opened an account in 2017 since then I've been sending proof of payment via my bank app. They will return by sending my husband an SMS that I didn't pay . Recent complaints. I made an payment for Nov and December they plead that they didn't receive any payment . I then resent proof of payment they told me that they allocated it , on the 18 jan i paid for jan still they are busy sending my husband SMS threatening me that I must settle payment Now this bring tension in my house . I sent them the proof they said that they cant open attachment n it's in pdf n I called them they say they will call me after 3 days . I resent it yesterday . Today I was forwarded n SMS from my husband phone saying they will take legal action .

SMS FINAL DEMAND: Payment of R1183 is outstanding on your account. We urge you to make a payment within 20 days or contact us on ********** 738 to make a payment arrangement. Failure to adhere will result in possible legal handover and collection fees. Banking Details: ABSA Acc Number ********** 863 Branch 632005.Ref: OA- ********** 1-1 Knx regards delisile maseko

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Replies (1)
OnAir TV
OnAir TV's reply29 Jan 2019, 12:52
Official
Good Day 

We do apologize for the inconvenience caused to you, Please be advised that you will be contacted and assisted shortly.

Kind Regards