Item: OnAir TV
Rating: 1
Author: Mbolekwa M

OnAir TV's replyOfficial

31 Mar 2025, 17:24

Hi Mbolekwa

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

OnAir TV's reply31 Mar 2025, 17:24

Official

Hi Mbolekwa

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

MM

Mbolekwa M's updateReviewer Update

03 Apr 2025, 13:18

Not only are you guys ****mers, you are ****s too! Well, I guess it goes hand-in-hand! You blatantly **** to me that you had refunded the money! There is no such - you still have not refunded my money. Unless you debited it again! I wouldn't be surprised! And this means you guys are making profits out of other people's money - you can simply apologise - and refund - meanwhile, you are earning interest out of ill-gotten money! Now, I noticed they no longer take my calls - I spent 15 minutes on a call to them!
This is so frustrating and pure ****! What makes it worse is it is happening for the umptieth time since I paid their decoder in full in October last year!
How do you run a business like this! If this is Multichoice's trusted service provider, they will start seeing more and more losses. I would rather not own a decoder than use OnAir ever again!

MM

Mbolekwa M's update03 Apr 2025, 13:18

Reviewer Update

Not only are you guys ****mers, you are ****s too! Well, I guess it goes hand-in-hand! You blatantly **** to me that you had refunded the money! There is no such - you still have not refunded my money. Unless you debited it again! I wouldn't be surprised! And this means you guys are making profits out of other people's money - you can simply apologise - and refund - meanwhile, you are earning interest out of ill-gotten money! Now, I noticed they no longer take my calls - I spent 15 minutes on a call to them!
This is so frustrating and pure ****! What makes it worse is it is happening for the umptieth time since I paid their decoder in full in October last year!
How do you run a business like this! If this is Multichoice's trusted service provider, they will start seeing more and more losses. I would rather not own a decoder than use OnAir ever again!

OnAir TV's replyOfficial

03 Apr 2025, 13:19

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

We will be in contact soonest.
c

OnAir TV's reply03 Apr 2025, 13:19

Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

We will be in contact soonest.
c

OnAirTV: Big ****mers