OnAir *****ulently debiting my account.

I had a contract with OnAir which ended 2024-11-31. OnAir continued to *****ulently debit my account until I informed them via in February 2025 that the contract has ended 2024 November, see below ticket logged with their call center and i was told and promised this issue fixed there will never be any debit order *****ulently going off my account. To my surprise again they still continue to debit my account after numerous occasions telling them my contract has ended. This is very frustrating and highly inconvenient, and they are not interested in resolving this issue, see below ticket number i have raised with them and my contract number which is already ended.

On Air Account ***2-1 Reference number received at the time from OnAir call centre: ***

Again am asking OnAir to reverse the money they have *****ulently deducted from my account on the month of March 2025 after I was given assurance that this will never happen again.

Lastly, OnAir ensure this does not happen again in the month of April 2025? I need assurance, please.

Let me know should you need more details.

Regards Collen Nhlapo Cell number: ***email address: ***