NS
Nic S

1 reviews | Active since Jan 2015

04 Apr 2022, 17:19

Onair TV Unprofesional and Arogant.

I was called by one of the Onair tv agents, with a new decoder offer At 16:50 today. I immediately inform him that I was not interested in any deals. He was immediately very arrogant and asked how do I know he wants to offer me a deal. I told him that I did buy a DSTV from Onair previously and I am not interested in using the DSTV service anymore. He then Had the Audacity to say what do I mean, Why am I lying as he can see I have not canceled my DSTV ?? I Asked him Who do he think he is to accuse me of lying, And I stated that I did NOT Use the DSTV servise "Meaning Don't watch DSTV" I then asked him to speak to his manager. Where after he dropped the cal. Totaly Unprofesional.. And Arogant,

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Replies (2)
OnAir TV
OnAir TV's reply05 Apr 2022, 10:18
Official
Hi Nicolaas, 

We profusely apologize for the treatment and experience that you have had with a consultant that belongs to our business. 

We have completed an assessment of the recording and have sent through to the sales department for the agent to be disciplined. 

Again, we are sorry. 

Have a great day. 
OnAir TV
NS
Nic S's update05 Apr 2022, 13:34
Reviewer Update
Thank you.