OnAir TV suckers

Item: OnAir TV
Rating: 1
Author: Tabitha B

We recently got a new DSTV Explora2 via OnAir TV and after having it for almost 2 months, it stopped working. It is such a mission to report it because you can't get hold of them. After I finally got through to their contact centre, they very rudely dropped the call and we have not been able to get hold of them since... so now we end up paying for something that is not even working!!! They are quick to sell you stuff over the telephone but their after-service SUCKS!!! Be very carefull... that special deal appears to be "not so special" after all.

Helpful (0)

Replies (2)

OnAir TV's replyOfficial

06 Dec 2018, 08:33

Good Morning

We do apologize for the inconvenience caused to you.
Please be advised that you will be contacted and assisted shorted.

Kind Regards

OnAir TV's reply06 Dec 2018, 08:33

Official

Good Morning

We do apologize for the inconvenience caused to you.
Please be advised that you will be contacted and assisted shorted.

Kind Regards

Tabitha B's updateReviewer Update

12 Dec 2018, 21:51

So we were contacted by OnAir Tv the next day after placing our review here... same story, full of promises but no action!! They offered to send us a new DSTV decoder within 3 days but it has now almost been a week... we have not heard from them since. So now we are still paying for our brand new BROKEN decoder.

Tabitha B's update12 Dec 2018, 21:51

Reviewer Update