JB
Johann B
1 reviews | Active since Jun 2023
18 Jan 2024, 12:30
OnAir TV still deducting money after contract ended.
After many attempts to just to communicate to OnAir TV to explain my problem I had no reply. They keep on sending SMS's saying that they will contact me, but with no luck. I have now accepted that I will not hear from them and therefore I have put this matter to rest. I have instructed my bank to block all further payments.
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
18 Jan 2024, 13:06Hi Johann
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply18 Jan 2024, 13:06
Official
Hi Johann
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
JB
Johann B's updateReviewer Update
18 Jan 2024, 17:03Deducted money was paid back for November 2014 and December payment blocked. Thank you.
Problem solved.
Problem solved.
JB
Johann B's update18 Jan 2024, 17:03
Reviewer Update
Deducted money was paid back for November 2014 and December payment blocked. Thank you.
Problem solved.
Problem solved.
OnAir TV's replyOfficial
18 Jan 2024, 17:25Apologies for the inconvenience caused.
OnAir TV's reply18 Jan 2024, 17:25
Official
Apologies for the inconvenience caused.