XK
Xolani K
1 reviews | Active since Dec 2023
20 Aug 2026, 04:15
Onair tv refuse client request for contract cancelation
I was duped into taking a media box contract under the impression that it comes with dstv channels. Upon connecting I realized that it was a lie. I called Onair tv to cancel this and was told I cannot cancel it despite being prepared to pay cancelation fees. I am now stuck with a useless media box that I cannot use and am told to pay for it for two years. Please be careful with Onair tv sales calls. This is unfair and daylight *******. I have written an email requesting cancelation and no one has responded to date. I am so disgusted by the behavior of this company that is hellbent on *****ing from us. Thanks Xolani
Helpful (0)
Replies (3)0
Replies (3)OnAir TV's replyOfficial
20 Aug 2026, 07:54Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a email from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a email from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply20 Aug 2026, 07:54
Official
Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a email from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a email from our team.
Kind Regards,
OnAir TV Team
XK
Xolani K's updateReviewer Update
20 Aug 2026, 10:12Will wait for you call. Thanks.
XK
Xolani K's update20 Aug 2026, 10:12
Reviewer Update
Will wait for you call. Thanks.
OnAir TV's replyOfficial
20 Aug 2026, 10:14Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.
OnAir TV's reply20 Aug 2026, 10:14
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.
