CC
Charmaine C

1 reviews | Active since Jul 2013

04 Jan 2024, 11:04

OnAir TV pathetic and steeling

After canceling everything, you guys go and take a debit order. What the hell is wrong with your people??????? I even soke to a lady that is working at the debit order department, u said to her she must not take any money, she said it is fine she will cancel. But still you took money. I want this sorted out asap and I want my money back!!!!!

0
Replies (3)
OnAir TV
OnAir TV's reply08 Jan 2024, 09:10
Official
Hi Charmaine


Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.


Please be on the lookout for a call from our team.


Kind Regards,
OnAir TV Team




CC
Charmaine C's update10 Jan 2024, 08:23
Reviewer Update
NO response from Onair TV.
OnAir TV
OnAir TV's reply10 Jan 2024, 09:13
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

We will be in contact soonest.