BT
Bonolo T
1 reviews | Active since Feb 2022
16 Mar 2023, 05:31
OnAir Tv fix your mess
All they know is to debit money from my account, they hardly send statements or any update regarding my account. I cannot even call them as i don't have their customer service number, or any number for that matter, for all i know my account is paid up and they're still debiting.
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OnAir TV's replyOfficial
16 Mar 2023, 08:50Good Day Bonolo,
Thank you for reaching out to us, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself, as you could have been debited for value added services which would have been discussed at point of sale, if you did not agree then you will be refunded.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself, as you could have been debited for value added services which would have been discussed at point of sale, if you did not agree then you will be refunded.
Kind Regards,
OnAir TV Team
OnAir TV's reply16 Mar 2023, 08:50
Official
Good Day Bonolo,
Thank you for reaching out to us, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself, as you could have been debited for value added services which would have been discussed at point of sale, if you did not agree then you will be refunded.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself, as you could have been debited for value added services which would have been discussed at point of sale, if you did not agree then you will be refunded.
Kind Regards,
OnAir TV Team