OnAir TV

I spoke to one of the consultant of onAir TV and explained to her that I do not have an account with DStv and she said I do not need to have an account with DStv they are working with DStv to regain their lost customers the TV box comes with DStv chanells all I have to pay is R219 now I'm stuck with TV box no channels when I call back they say I have to pay DStv it's a separate package. I contacted them to tell them to come and collect their TV box they say I have to pay R400 . Worst experience ever