Onair Tv Biggest **********

<p>In desember they contactes saying that our SD PVR will no longer be working after about 2 months. It's software is old and will not connect to the new satelite. Betweem the 2 decoders that we had we could watch 3 channels and record 3 channels. My husband spoke to them. They assured him that this will still be the case if we connect the two exploras to the HD PVR that we already had.</p> <p> </p> <p>Come installation day this could not happen. After the technician replaced the wires and dish he told me that i had to put in the new HD decoder that came with the 2 exploras. This new decoder could not record. Meaning that i actually downgraded and i had to pay extra per month. Now i could watch 3 but only record 2.</p> <p> </p> <p>On top of that it was the worst service i have ever had from a technician. He took all my extra cables and splitter box that was in my house. Without discussing it with me. I feel that he stole from me. And he cut of my wires coming from outside for the tv in my kitchen and bedroom and just covered them with tape. So now they are just lying there on the ground. I will now have to pay for a new splitter box and fittings.</p> <p> </p> <p>Initially when Onair Tv contacted us they did not say that we will have to give in our old SD PVR. Only after everything was ordered they told us that. Why do we have to give it to them for free. We paid for it, just as we are paying for the new equipment we received.</p> <p> </p> <p>Please be careful as they will cheat and lie to get your money. It is no help phoning the call centre. They have no idea what is going on. They are quick to sell you the stuff. But if you have problems they are not willing to help.</p> <p> </p> <p>Regards</p>