GG
Gale G

1 reviews | Active since Mar 2021

27 Nov 2025, 14:24

ONAIR SUBSCRIPTION DEBIT ORDERS

Good day

One star is even too much. Over the years I have been taking out DSTV decoders on a rent to own. Whenever the term is up they contact me to take out another one. For years they keep contating me, and each time I tell them to cancel the oold one. Their website gives support numbers and emails but I have never received a response from them.

My bank statement reflects that I currently have 4 Active contracts. I don't even have four decoders anymore. But I keep getting called to be advised that the insurance on my last decoder has laps and I need to renew.

I would like somebody from onAir to contact me urgently. I do not want these debits and demand a refund. I cannot get through to any telephone number.

0
Replies (1)
OnAir TV
OnAir TV's reply01 Dec 2025, 13:19
Official
Good day Gale 

Thank you so much for taking the time to leave us feedback. Much appreciated

Kind Regards
OnAir TV Team