1 reviews | Active since Aug 2016

11 Aug 2016, 08:18

ONair should be off business

<p>I was initially contacted telephonically by an Onair Tv representative ,who informed me abou the wireless connector from the DSTV PVR to an ADSL router.The initial costs were R29.00 a month.My account for the last 3 months was R129.00 ,I contacted Onair and spoke to Lillian ,who said she would investiagte my query ,as there may have been value added services included.To my knowledge I only requested only the wireless connector .To date no one from onair has contacted me in this regards.This is totally ******** that a company may deduct money from account when I explictly stated that I do not require the extra services.This constitutes *****</p>

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Replies (4)
OnAir TV
OnAir TV's reply11 Aug 2016, 08:24
Official

Thank you for your inquiry.

An agent will be in contact shortly.

Kind Regards

OnAir TV Team

's update12 Aug 2016, 08:58
Reviewer Update

Promised a refund ,and no cash in my account ,and was promised that somebody from the Sales Department in connection with Brenda Govender ,the sales rep who did the deal contact me.As I write no one has contacted me in this regard.

OnAir TV
OnAir TV's reply12 Aug 2016, 09:13
Official

Thank you for your enquiry.

Please be advised that you will be contacted shortly.

Kind Regards

The OnAir TV Team

OnAir TV
OnAir TV's reply16 Aug 2016, 10:01
Official

Please be advised that your refund has been processed.

Hope all is in order, should you have any further queries kindly contact us.

Kind Regards

The OnAir Tv Team