MK
MATSOBANE K
1 reviews | Active since Jul 2024
11 Apr 2025, 04:45
OnAir OA-***-1
I had a 24 month dstv explorer thing with this company. Our contract finished and or expired last year, they are nicely still taking money out of my account like they are entitled… You can never get hold of this people except on platforms like these… My only option now is to tell the whole world about this company, … I have emailed them I even lost count. They must please stop deducting that R249 from my account every month. Unfortunately I can’t reverse it from my account.
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Replies (3)0
Replies (3)
OnAir TV's replyOfficial
11 Apr 2025, 08:22Hi MATSOBANE
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply11 Apr 2025, 08:22
Official
Hi MATSOBANE
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
MK
MATSOBANE K's updateReviewer Update
13 Apr 2025, 02:10After this message, these people from On Air TV, never contacted me. It’s always we will get back to you. I had to speak with my bank, who thinks after looking at my statements cancelled all the disputed debits. The bank will reverse all the debits unfortunately with R50 per debit order reversed charged to me. I was advised to approach the police if the R249 gets off my account from OnAir TV.
MK
MATSOBANE K's update13 Apr 2025, 02:10
Reviewer Update
After this message, these people from On Air TV, never contacted me. It’s always we will get back to you. I had to speak with my bank, who thinks after looking at my statements cancelled all the disputed debits. The bank will reverse all the debits unfortunately with R50 per debit order reversed charged to me. I was advised to approach the police if the R249 gets off my account from OnAir TV.
OnAir TV's replyOfficial
14 Apr 2025, 08:19Good Day
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply14 Apr 2025, 08:19
Official
Good Day
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team