MDDP
Morne Dean Du Plessis

1 reviews | Active since Dec 2022

15 Apr 2024, 09:22

OnAir not cancelling

Cancelled subscription in January, 4 months later and they are still debiting my account. the decoder was returned 2 months ago, yet they are still taking my money. Absolute ripoff ****!

0
Replies (3)
OnAir TV
OnAir TV's reply25 Apr 2024, 14:00
Official
Hi Morne

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

MDDP
Morne Dean Du Plessis's update25 Apr 2024, 14:18
Reviewer Update
I alerted you many times before, so dont pretend you did not know.
The chances of you phoning me is 0%, just like you never phoned me back the previous time.
I'll communicate on your Whatsapp line, Oh, Nevermind, I forgot that line has not been active for the last 5 months. no wonder OnAirTV has 1309 0ne star ratings out of the 2031 total ratings.
Don't phone me, I don't want to waste my time any further.
OnAir TV
OnAir TV's reply26 Apr 2024, 11:48
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

We will be in contact soonest.