OnAIR is a Consumer Trap- Misled, Debited for Months After Cancellation & Completely Ignored –

If I could rate zero stars, I would. OnAIR sold me a streaming product under false information, and after months of back-and-forth, they still continue to debit my account ********ly.

Their own internal investigation confirmed that their agent misled me. They admitted fault, promised to cancel the contract — yet since July, the debits continue as if nothing happened. Multiple requests, calls and emails later, I have received no solution, just excuses and silence.

How does a company admit wrongdoing, promise to cancel, and then continue taking money from a customer for months?

What makes this worse is that over 42% of reviewers on HelloPeter rate OnAIR 1-star. When almost half of the people are calling the company misleading, unresponsive and *********, it’s clear that this is not an isolated “mistake” — it looks like a business practice.

Customers are being:

Misled to sign

Debited after cancellation

Ignored when they seek help

Forced to fight to recover their own money

This is a serious consumer issue and should be investigated by the relevant authorities. I have never experienced such blatant disregard for customers, even after proving their own wrongdoing.

I want full cancellation, a written confirmation and immediate refund of all ******** deductions taken after July. Anything less is unacceptable.