Onair Fiber Pathetic Customer Service

Item: OnAir TV
Rating: 1
Author: Eben D

In the month of April 2023, I cancelled a Debit Order for ON-AIR Fibre, I have noticed that the payment of R699 is still being deducted from my account. I tried many times to cancel their sevice via phone and e-mail, but still nothing. This is the worst swrvice I ever received.

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Replies (1)

OnAir TV's replyOfficial

27 Oct 2023, 10:54

Hi Eben

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,

OnAir Fibre Team

OnAir TV's reply27 Oct 2023, 10:54

Official

Hi Eben

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,

OnAir Fibre Team