1 reviews | Active since Feb 2015
ONAIR/DSTV
I was phoned while I was driving by DSTV to say that as I had been a loyal customer for 20 years they were sending me a free Explora decoder and I would just have to pay R149.00 insurance the line was very bad.<br> Nothing was said about a free voucher to have it installed, I had it installed cost me R2000 because I needed a bigger dish and expensive cables none of this was explained to me.<br> I now have a debit order running for 2 years after looking it up on the internet to see what I had got myself involved in, there was no service agreement sent with the decoder or a voucher.<br> Why on earth would I want to spend R5000 to get a decoder I didn't need as now my reception on my 2nd TV is worse that it was before when I could have purchased a decoder for under R2000 at my local store.<br> I think I should be given the option to pay for this decoder at the normal retail price and the debit order be stopped, at R149 per month its going to cost R3000 I don't need to purchase goods on credit I can pay cash!<br> I feel that I have been taken for a ride - nothing was free &
We do apologize for the inconvenience caused to you, you will be contacted shortly.
Kind Regards
OnairTV Team
We do apologize for the inconvenience caused to you, you will be contacted shortly.
Kind Regards
OnairTV Team
